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Should I Hire an Individual Agency or a Freelancer? All Questions Answered

Should I Hire an Individual Agency or a Freelancer? All Questions Answered

Posted by John B

Oct 23, 2018

If you want to purchase a high-quality website for your business, you now have a wide variety of options to choose from to get the job done.

Individual web design agencies are often the first choice for small businesses because of their reputation of providing fully-functional websites to their clients.

But, if you don’t want to go through the hassle of choosing the right web design agency, you can always select a freelancer to complete your website design.

Freelance marketplaces such as Freelancer and Upwork house millions of freelancers who specialize in web development, giving you a large pool of talent to select from.

However, there is a significant difference between hiring an individual agency and a freelancer to create a website for your small business.

Do you want to save your time and money by choosing the right option for you?

Great, we’ve got you covered!

Let’s look at a few ways of how hiring an individual web design agency like Optuno is different than selecting a freelancer for your web design project.
 

You Know Who You're Dealing With

When you hire a freelancer online, how confident are you that the person you’re paying is who they say they are?

If you have to do some thinking before answering this question, chances are that you don’t know your freelancer very well.

Freelance marketplaces like Freelancer and Upwork don’t require any of their members to prove that they’re qualified to apply for open projects.

As a result, thousands of freelancers list information in their profile that’s inaccurate or just plain false.

To make matters worse, these freelancers will provide you with work samples that aren’t theirs because they assume they’ll be able to learn how to develop your website on the fly by using the internet, or by hiring another individual to do the job while they collect your hard-earned money.

Of course, fraudulent freelancers don’t always employ complicated schemes like this.

Sometimes, these freelancers will ask for a deposit, take your money, and run. Without knowing the person you’re dealing with, it’ll be almost impossible to get your money back.

Sure, there are many qualified freelancers that are present in major freelance marketplaces.

But, the threat of running into a shady, unqualified freelancer is too great of a risk for small businesses who are uncomfortable throwing away thousands of dollars.

Optuno, on the other hand, is a trusted web design agency owned by FI Holdings, Inc. We’ve been in business since 2010, and we have built a proven track record for success.

By working with us, you never have to worry about sending money to an untrusted stranger. We offer low up-front costs and we provide testimonials from clients across the world.

If you don’t believe us, simply visit our testimonials page, select one of our satisfied customers, and visit their website.

Once, you’re done scroll to the bottom of their website, and you’ll find a large stamp that says “site by Optuno”.

We never lie about our work, and we surely will never pass off another agency’s work as our own.

The proof is in the pudding!

Working with Optuno ensures that you know who you’re dealing with and that you’ll never waste your money on an unqualified freelancer.
 

We Provide Lightning-Fast Support

Anyone currently running a business knows that operating a business today is far different now than it was in… say, 2005.

If you are running a business online, it should always be open to provide service to customers across different time zones.

So, what would happen if your website goes down over the weekend, or if your website needs to be updated? Do you think your freelancer will cancel their plans to give you support? Are you confident that they will have the time to fix your problem?

A freelancer’s main concern is making money. To do so, they’ll have to take on any client they can get to make ends meet. This means once your website is finished, you’ll be interfering with their time if you need support.

You may be lucky and be their only client at that time, but chances are that you are one in a dozen of their clients.

In fact, if your freelancer is assisting another client while you’re asking for their support, they’ll likely charge you an hourly rate for their services.

What gives?

You’ve already paid for your website and now you have to pay for maintenance?

At Optuno, we have a dedicated team of developers and web designers working around the country, meaning that we’re always to solve your issues immediately.
 

We're Reliable

Can you think of a time you've needed work done only to find out that your "website guy" is down with the flu?

I know. Everyone gets sick.

However, customers aren’t concerned with how you feel. Their only concern is whether they can get what they want when they want it.

And if they can’t get it, you’ve guessed it.

They’re going to come running to your competitors.

If you hire a freelancer that’s under the weather, has internet problems, or any other type of common excuse, you’re going to either be stuck looking for another freelancer or handling your own problem by yourself.

Either way, you’re going to lose your time and money because most freelancers aren’t reliable.

Worst yet, what if you hire a freelancer with excellent credentials that doesn’t do the job properly, or at all? By the time you hire another freelancer (who might flake on you as well), you could have hired a professional individual agency and had your website up and running already.

Optuno is always available to assist you anytime you need it. Our agency doesn’t catch the flu, and we certainly don’t have internet issues.

For a low monthly fee, that’s included with your website and other amazing features, you’ll always receive reliable, lightning-fast support from our award-winning team.
 

We’re Committed to Your Success

Freelancers often work one-off jobs. They perform the task you hire them for and then move on to the next customer. They rarely provide any follow-up services to make sure that their work met your standards.

At Optuno, our success depends on your long-term satisfaction. By paying for our monthly packages, we’ll never force you to sign a lengthy contract. This means that we’re committed to your success for the long run.

We prioritize all of our customers as important business partners. Rightfully so, we offer incredible additional services to ensure that your website attracts customers better than your competitors, such as managed SEO, blog writing services, and automated Facebook posting.

We're committed to your success because our success relies on yours. Our business model demands that we hold ourselves accountable to you, the customer. If you hire a freelancer, are you confident that they feel the same way?

Any fool can create a website, but it takes a remarkable agency to ensure that your website provides you with the long-term success you’ve paid for.

Therefore, don’t throw your money in the trash by selecting a freelancer. Optuno is the more ideal option for small businesses needing affordable and high-quality web design services.
 

The Choice Is Clear

When you look at the distinct difference between hiring a freelancer and an individual agency, it seems like a no-brainer. You can either choose the uncertainty of hiring website design freelancers or the professionalism and peace of mind Optuno provides.

Have a look at our pricing options, choose the one that works best for you business, and let us start working on your website today!

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