Optuno has been a joy to work with. I do not have the time nor the know how to create and manage a professional web site. I have worked with other companies who have handled this aspect of my business. Optuno is hands down the VERY BEST at what they do. They have gone way beyond what I expected and handled my requests with professionalism. The team I worked with to create my web presence is top notch! I can without ANY hesitation recommend them! Thank you Optuno!!
What can I say about Optuno and the team... Not enough. I wanted to wait a few months before submitting a review, but my experience with Optuno has been nothing short of amazing. We have been in business for 15+ years and have burned through numerous web development companies, who promise and deliver up front but are hard to get in touch with for updates once the site launches. In my opinion, this is the critical time to help develop a long-term relationship with your client, the service after the sale.
This has not been the case with Optuno; their staff has been professional and courteous from the beginning. From the initial sales call to set up the site to making sure my update request are completed promptly.
My initial request was the salesman not to call me every day to see if I had made a decision, they patiently waited for me to contact them back. They honored my request, and it paid off for them.
They deliver what they promise, if they tell you it will take one week, on or before that date, I have never seen this in ANY web development company, local or otherwise.
They are honest and upfront about their fees and explain them fully as they want you to be happy with your website and with them as a company.
They continue to deliver on their promises, and they exceed my expectations at every request. It seems that "NO" is not in their vocabulary.
If you are tired of getting the run around with your current web developer, I would HIGHLY recommend Optuno for your website needs.
This is an incredible company! Both the support and the work far surpassed my expectations...and I have EXTREMELY high expectations when it comes to web design and functionality. My website called for some complex programming-especially integrating the orders with the shipping platform that I wanted to use.
No request was to big or too complex. Everything was done ahead of schedule with a smile! I have nothing to say but great things about this company, their quality of work, attention to details, friendliness of staff, as well as immediate response time!
I am so impressed and happy that I found Optuno. These days, to find a company that is so dedicated to their work and making the customers happy, is an absolute rarity! Not only that, but they are based in the USA, they don't farm anything out; as all work is done in-house. They are truly Superstars! I have several more sites to build and I am happy to say that I have found the ultimate company to do all of my web design work!
I previously used MoPro... terrible experience with them. So bad in fact, I created my own site on Weebly and it was better than dealing with MoPro. Then I got an email from Optuno and thought... wouldn't hurt to hear them out. They gave me such incredible ideas and even reviewed my current site pointing out things they could improve upon. I signed up on the spot and could not be happier with the experience. They are incredibly responsive, genuinely care about the success of my business and gave me opinions on things like my logo and tagline that needed changing but I would not have done so without their suggestion. They were amazing and now so is my site AND my site is already generating leads 2 DAYS after going live... WOW!!! Even after pushing live they are responsive and always get back to me right away... even at night and on the weekends but they're local not employing overseas help. I could not possibly be happier... Thanks so much guys for all of your help, for getting it all done so quickly and for being a TRUE PARTNER in my business success! Love you ALL!!!
Optuno goes above and beyond for their customers. They build high quality professional websites without draining your pockets. They work hard to make sure you are completely satisfied and I have never experienced such quick customer service from any company. When you need them, they are there at the ready to make your vision come to life. As if it couldn't get any better, my business is also the busiest it has ever been. I believe a lot of it has to do with all their hard work on Search Engine Optimization. For me that was how DIY sites like Wix started to get expensive, and difficult. Now I pay just a little more every month and I get the whole Optuno team at my finger tips! Thank you so much to the Optuno team, you guys are rockstars!