Optuno has been a joy to work with. I do not have the time nor the know how to create and manage a professional web site. I have worked with other companies who have handled this aspect of my business. Optuno is hands down the VERY BEST at what they do. They have gone way beyond what I expected and handled my requests with professionalism. The team I worked with to create my web presence is top notch! I can without ANY hesitation recommend them! Thank you Optuno!!
Optuno saved our company this year. We switched from MoPro because I couldn't get the smallest things fixed on my site without it either taking days or not at all. We were so apathetic over the whole thing. Like a lot of businesses our website is the first impression potential customers have of us. Now that our site is live it feels like new blood is running through our company veins. I can now contact clients confidently and with a new level of pride. Thank you Lisa and John B.
What can I say about Optuno and the team... Not enough. I wanted to wait a few months before submitting a review, but my experience with Optuno has been nothing short of amazing. We have been in business for 15+ years and have burned through numerous web development companies, who promise and deliver up front but are hard to get in touch with for updates once the site launches. In my opinion, this is the critical time to help develop a long-term relationship with your client, the service after the sale.
This has not been the case with Optuno; their staff has been professional and courteous from the beginning. From the initial sales call to set up the site to making sure my update request are completed promptly.
My initial request was the salesman not to call me every day to see if I had made a decision, they patiently waited for me to contact them back. They honored my request, and it paid off for them.
They deliver what they promise, if they tell you it will take one week, on or before that date, I have never seen this in ANY web development company, local or otherwise.
They are honest and upfront about their fees and explain them fully as they want you to be happy with your website and with them as a company.
They continue to deliver on their promises, and they exceed my expectations at every request. It seems that "NO" is not in their vocabulary.
If you are tired of getting the run around with your current web developer, I would HIGHLY recommend Optuno for your website needs.
This is an incredible company! Both the support and the work far surpassed my expectations...and I have EXTREMELY high expectations when it comes to web design and functionality. My website called for some complex programming-especially integrating the orders with the shipping platform that I wanted to use.
No request was to big or too complex. Everything was done ahead of schedule with a smile! I have nothing to say but great things about this company, their quality of work, attention to details, friendliness of staff, as well as immediate response time!
I am so impressed and happy that I found Optuno. These days, to find a company that is so dedicated to their work and making the customers happy, is an absolute rarity! Not only that, but they are based in the USA, they don't farm anything out; as all work is done in-house. They are truly Superstars! I have several more sites to build and I am happy to say that I have found the ultimate company to do all of my web design work!
Finally, a website company that does what they say.... and more. Thrilled at this point and very confident it will continue. A great feature is that they provide endless tailored tutorials so we can educate, fix and tweak what we want-how we want. After all, nobody knows our business better than we do.