Guest Post & Blogger Outreach Service

Optuno's cancellation policies vary depending on your chosen pricing plan.

Business Starter and Business Accelerator Plans:

These plans are all month-to-month with no contracts and no commitment. You can cancel at any time without penalties according to our money back guarantee:

• Cancellation is submitted in writing within 15 days of registration
• No revisions, changes, or edits were requested to the draft
• The guarantee is void if the draft was accepted and revisions requested

Single-Page Website, Professional Website, E-commerce Website, and Unlimited Website plans:

Monthly Payment Plan (Month-to-Month): Cancel without penalties with 15 days' notice.

Monthly with 6-Month Commitment: If canceling before your 6-month commitment ends, you'll be charged for the remaining months. After the commitment, 30 days' notice is required.

Annual Payment Plan: Cancellations within the first 15 days are eligible for a refund. After that, a $250 cancellation fee applies if requesting a refund before renewal. Reminder e-mails are sent before auto-renewal.

First 30 Days: $250 cancellation fee for any plan canceled within the first month.

Money Back Guarantee

Upon receiving your initial website draft, you can cancel and receive a refund if:

• Cancellation is submitted in writing within 15 days of registration
• No revisions, changes, or edits were requested to the draft
• The guarantee is void if the draft was accepted and revisions requested

Clear cancellation terms allow you to make an informed decision about partnering with Optuno.

If you decide to cancel your website services but want to keep your domain name that came with your plan, we can help you transfer it to a new registrar for just $35. This way, you're never stuck with Optuno, and you can continue to use your domain name without any hassle.

Optuno will set up an account on your behalf with the domain name registration provider using the contact information you've provided to us. This process will transfer the domain name from Optuno’s account to your new account.

After confirming the transfer and receiving payment, Optuno will give you the login details for your new domain registration account. You will be the official contact and owner of the domain registration account. Since the domain name will no longer be under Optuno's control, all future renewals and responsibilities related to domain registration will be your responsibility.

Yes. With Optuno, your website is always yours to keep, even if you cancel.

Just like other platforms such as Wix, Shopify, Squarespace, etc., the only thing you don’t keep is our proprietary CMS. All of your content, images, text, videos, and blog posts are yours.

Because we don’t charge setup fees (the full cost of your build is part of your subscription), there’s a small one-time fee if you ever request an export.

When you request it, Optuno prepares a static HTML version of your site with all your design, content, and media. It comes as a downloadable ZIP you can host anywhere and hand to any developer.

To ensure a smooth transfer, simply give our support team at least 5 business days' notice before your cancellation or backup request. There is a one-time Export Service Fee of $250, which covers the preparation and delivery of your downloadable ZIP file.

Some advanced features that run on Optuno's proprietary platform, such as your FICMS^™ license, plugins, and e-commerce tools, are not included in the export.

With Optuno, you are never locked in. You can enjoy a professional, done-for-you website with ongoing support, and still have the peace of mind that your content and design are yours to keep.

We accept all major credit cards including Visa, Master Card, American Express & Discover.

Money Back Guarantee

Upon receiving the first draft of your website, if you decide not to move forward with Optuno for any reason, you can cancel and receive a refund under these conditions:

• Cancellation must be submitted in writing within 15 days of registration
• Without having requested any revisions, changes, or edits to the draft (code, design, content, graphics, etc.)
• The guarantee is void if the draft was accepted and revisions were requested

Refund Restrictions:

• No refunds once revisions have been requested
• Refunds must be requested within 15 calendar days of signing up
• Domain registration fees are non-refundable
• No refunds for express service clients
• Cancellation and refund requests must be in writing
• No refunds for updates, marketing services, plugins, and add-ons
  
  

See Terms & Conditions for additional details.