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Frequently Asked
Questions
Browse or Search to find answers to your most frequently asked questions.
User Manuals &
How-To-Videos
Access everything you need to know about FICMS to become an Optuno website master.
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Sales
For sales inquiries, please give us a call to 1-888-678-8662 or e-mail us at [email protected]
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Customer Support
For support inquiries, please open a ticket or e-mail us at [email protected]
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General Communication
For general questions, including partnership opportunities & licensing information email us at [email protected]
Common Questions
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What information should I have ready upon purchasing an Optuno plan?
The information about your business that we'll be looking for includes, but is not limited to:
- Corporate identity and culture
- History and size of the organization
- Products and services offered
- General marketing, advertising and public relations efforts
- Digital marketing efforts, including social media activities, search engine optimization, pay-per-click campaigns, etc.
Having this information prepared will expedite the process of moving your website into the design and development phase. -
How much input do I have in the design process?
Optuno is a full-service design & development agency.
The more input we receive from you, the better we can accommodate your desires and produce a website that has the look and feel you want to achieve.
Ultimately, it's your website and we want it to look exactly the way you envisioned it.
100% D.B.O.... Done by Optuno!
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Can you use my existing logo, brochure and other materials for my website?
Absolutely!
Providing these materials will make the design & development process much faster.
Optuno will use these materials, and any more you provide, to keep your new website consistent with your current brand image, which your customers already recognize and remember.