about

Frequently Asked Questions

Browse or Search to find answers to your most frequently asked questions.

Plans, Pricing & Billing (12 )

If I cancel, can I keep my website?

If you choose to cancel your services, Optuno will allow you to take your site with you under the following conditions:

Optuno will release to you a static version of your website, including copies of your video and photos. This will give you a snapshot of your website that you can host somewhere else. However, all the dynamic features of Optuno, such as your FICMS  license, including features, plugins, and e-commerce tools will no longer be available.

The cost to do so, based on the type of website purchased is as follows:

  • UNLIMITED & E-COMMERCE (Basic & Enterprise) WEBSITES
    • Within the first year of successive hosting and maintenance - $2,500
    • After 1 full year of Successive Hosting and Maintenance - $1,500
    • After 2 full years of Successive Hosting and Maintenance - $0
  • PROFESSIONAL WEBSITES
    • Within the first year of successive hosting and maintenance - $1,500
    • After 1 full year of Successive Hosting and Maintenance - $750
    • After 2 full years of Successive Hosting and Maintenance - $0

You will be allowed to have a web developer move your site to a new hosting provider, maintain it and make any changes you wish.

Account Login

Confirm Website ID (don 't touch):Website ID:

Forgot your password?
Free Consultation