Frequently Asked Questions

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Plans, Pricing & Billing (12 )

Do you have a money back guarantee?

Absolutely. Our goal is to provide high quality, professional service to all our clients.

If you are not in love with your new Optuno website, we will refund your money under the following conditions:

  • Refund is within 15 days of signing up – and
  • Request comes prior to beginning revisions on your website draft.
  • Money Back Guarantee is not valid if website draft is accepted and revisions have begun.

Refund Restrictions
  • Refund is not allowed once revisions are requested.
  • Refund must be requested within 15 calendar days of signing up.
  • Refund not applicable on domain registration fees.
  • Refund not applicable for express service clients.
  • Refund must be requested in writing.
  • Refund not applicable on updates and plugins to existing website.
  • Refund not applicable on annual payment plans.

See Terms & Conditions for additional details.

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