Do you have a phone number I can call for support?
We love our clients and love answering your questions, however, we don't provide a phone number as a means to contact us for technical support. We focus on providing fast and high quality responses by e-mail, so you are always in contact with us and we can help you first-hand.
Have no fear, help is always near! If your project manager finds anything you send to be unclear or deems that a phone call would in fact be best, we will do what is necessary to coordinate a call and ensure your project moves along smoothly.If you still find the need for additional phone support, we do offer Phone Support as an Enhanced Service which can be added-on to your plan at any time. The cost is $99/month for 60 minutes and you can cancel at any time.
- Why should I choose Optuno over a freelancer or any other Custom Website Design & Development company?
- Do you help write content?
- What is an "Add-On"?
- How does Optuno differ from other "custom" pay-as-you-go website providers?
- What if I don't like my website?
- How does the Optuno Web Design & Development service work?
- What is FICMS?
- I HATED my last website experience... I like what I'm seeing, but I'm nervous.
- Am I able to change my design?
- What is your typical turnaround time?
- Is your work really "custom" at these prices?
- After you design our website, can we manage it ourselves?
- Why are your prices so low?
- What does the Optuno marketing service include?