What if I need to downgrade my acount/services?
If you find you are not using all of the services available to you through your plan or plugins, you may be eligible to downgrade your service.
Create a ticket under the "Support" category and complete the form letting us know exactly what you are looking to have removed or downgraded, and your project manager will work with you to find the best solution for your needs.
- What if I need to cancel my subscription?
- I have already started my website. Can I add Optuno Content Care or Optuno Content Care Plus?
- When do I start paying for Optuno's service?
- What if I cancel and want to keep my domain name?
- How do I update my credit card information?
- How do I upgrade my pricing plan?
- I have a question or don't understand the charge on my credit card.
- Do you offer payment plans?
- If I cancel, can I keep my website?
- What forms of payment do you accept?
- Do you have a money back guarantee?