Frequently Asked Questions
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- My plan doesn't include enough support time, can I add more?
My plan doesn't include enough support time, can I add more?
The Business Accelerator plan includes unlimited support time each month.
For other plans, you can add more support time as needed. You have the option to purchase additional support time in blocks of 60 minutes for $99. These minutes never expire and can be used whenever needed throughout the year.
Related Questions
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What does the Optuno control panel let me do?
The user-friendly Optuno Control Panel allows you to monitor your active projects and communicate with our design, development and marketing team in real-time.
You'll always know where your project stands and what's needed to get your new website live!
When we're building or updating your site, we provide progress updates. On-site indicators and e-mail notifications promptly let you know when we've finished or need additional information information from you.
If you have any questions or wish to request new work, simply access the control panel and initiate a new request. You'll also have access to your contact, billing information, and history.
The Control Panel keeps you informed and in control throughout the entire website process.
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If I am not updating the site myself, then who is?
That's the beauty of Optuno!
Building and marketing a website is a task no one enjoys, and we understand that. Optuno delivers a truly custom website development experience. While competitors may offer templates with limited customization like color changes, logo additions, and swapping main images, Optuno is all about full customization. Moving elements around, removing sections, adding new ones... everything is 100% customized and D.B.O... Done By Optuno.
But we don't stop at just building your website. Optuno also handles all your marketing needs. From local SEO to review management, lead generation, and even Google Business optimization, we ensure your site not only looks great but also ranks high on search engines. Our advanced search optimization and monthly blog posts keep your content fresh and engaging, helping you attract more customers.
Our user-friendly control panel enables you to monitor active projects and communicate with our design team in real-time. You'll always know whose responsibility the next step is and what's needed to launch your new website!
Sit back and relax while Optuno handles your professional, fully customized website build and all your digital marketing needs.